Mum-of-three, entitled as Spicy mother lately, Annelies Shabbir, who loves her spicy takeaways, has revealed that her local Domino”s restaurant has now blacklisted her.
Anneliese Shabbir has revealed that her local pizza place was happy to provide an extra portion of the spicy topping when she started ordering it, paying £1.40 for the peppers to be added to Tandoori Hot pizzas.
But the 31-year-old mum-of-three now says that she and husband Paul, 37 are no longer permitted to order from the Linlithgow, West Lothian branch after management emailed to say they “cannot meet their expectations”.
She complained to Domino”s earlier this month claiming one pizza she picked up from the store had a distinct lack of jalapeños.
And Annelies was stunned when she was told that she would no longer be served.
She said: “Rather than just address the problem of the Linlithgow store constantly getting our order wrong, they ban me from ordering. It”s terrible service.
“I got a real craving for jalapeños during my first pregnancy and ever since I have always ordered extra.
“We used to order pizza up to four times a week. When we lived near the Livingston store, the staff there were fantastic.
“They always got the order right and we were such frequent customers that they actually gave me a card when I had a baby.
“But since we”ve moved and used the Linlithgow store, it”s been nothing but trouble. They don”t seem to understand a simple instruction.
“I actually ring them and place an order for collection, rather than use the website, so that I can speak to someone and stress the bit about extra jalapeños.
“With the most recent pizza there were literally seven jalapeños on the whole pizza. It was pathetic.
“I”ve complained about it before, yet I still get the same pizza. I called in to yet again complain and I was told by the management team that if they continue to disappoint me, then they would encourage me to go elsewhere.”
The mum asked for a refund for her £21 purchase with Domino”s getting back to her apologising for the poor service.
But fast forward four days and Annelies was shocked to find an email saying: “It has been decided that as we cannot meet your expectations, we will no longer be serving you.”
Domino”s spokesperson Louise Butler said: “Ms Shabbir has been a frequent complainant at the store in question.